M.V

6. Kuzin F.A. Business communication culture: Practical guide. – M., 2002.

7. Lvov M.R. Rhetoric. A culture of speech. – M., 2004.*

8. Skazhenik E.N. Workshop on business communication: Proc. allowance. – Taganrog, 2005.

9. Sternin I.A. Practical rhetoric: Study. village for students universities – M., 2003.

10. Formanovskaya N.I. Communication culture and speech etiquette. – M, 2005.

11. Huber C. First impression. The language of facial expressions and gestures. / Per. from English – M., 2007.

12. Etiquette from Emily Post / Pegi Post / Trans. from English – M., 2006.

Additional:

1. Akishina A.A., Akishina T.E. Russian telephone conversation etiquette. – M., 1990.

2. Akishina A.A., Formanovskaya N.I. Etiquette of Russian writing. – M., 1981.

3. Aksenov D.V., Borisova V.A. Communication genius. – M., 2004.

4. Alekseev A.A., Gromova L.A. Don't get me wrong or a book about how to find your own thinking style, effectively use intellectual resources and gain mutual understanding with people. – St. Petersburg, 1993.

5. Alekhina I.V. Image and etiquette of a business person. – M., 1996.

7. Baeva O.A. Oratory And business conversation. – M., 2003.

8. Beklemishev D.A. Notes on female logic. – M., 2001.

9. Bogdanov E.N., Zazykin V.G. Psychological foundations of public relations. – St. Petersburg, 2003.

10. Bodalev A.A. Perception and understanding of man by man. – M., 1983.

11. Braim I.N. Business communication culture. – Minsk, 1998.

12. Brodetsky A.Ya. Non-verbal communication in life and art. The ABC of Silence: Teaching. allowance. – M., 2000.

13. Brudny A.A. Understanding and communication. – M., 1989.

14. Vinokur V.A. Tricks in an argument. – St. Petersburg, 2000.

15. Voyskunsky A. I say, we speak... Essays on human communication. – M., 1990.

16. Voropaeva A.V. Collaborative work and communication between people // Man in the world of culture. – M., 1990.

17. Glass L. I read your thoughts / Transl. from English – M., 2003.

18. Goykhman O.Ya., Nadeina T.M. Fundamentals of speech communication. – M., 1997.

19. Golub I.B., Rosenthal D.E. Secrets of good speech. – M., 1993.

20. Grafova L.L., Shakhbayuva D.A. Businessman's Treasury: Protocol. Speeches. Letters. – M., 1992.

21. Gray D. Mars and Venus at work. How to improve the quality of communication and achieve success at work. – M., 2003.

22. Deryabo S.D., Yasvin V.A. Grandmaster of communication. – M., 2000.23. Egides A.P. Labyrinths of communication, or How to learn to get along with people. – M., 2002.

24. Emelyanov Yu.N. Training in parity dialogue: Textbook. allowance. – L, 1991.

25. Zaretskaya E.N. Business conversation. – M., 2003.

26. The art of talking and receiving information: Reader / Comp. B.N. Lozovsky. – M., 1993.

27. Carnegie D. How to develop self-confidence and influence people by speaking in public. How to win friends and influence people. – M., 1994.

28. Quinn W. Non-verbal communication. / Russian Humanitarian Internet University. Library of educational and scientific literature // http://www.i-u.ru

29. Klyuev E.V. Speech communication: Tutorial for universities and universities. – M., 1998.

30. Koblikov A.S. Legal ethics. – M., 1999.

31. Kozlov N.A. How to treat yourself and people, or Practical psychology for every day. – M., 1996.

32. Kozlov N.A. Philosophical tales for those pondering life, or a cheerful book about freedom and morality. – M., 1996.

33. Kolesov V.V. Culture of speech and culture of behavior. M., – 1988.

34. Koltunova M.V. Language and business communication. – M., 2000.

35. Krizhanskaya Yu.S., Tretyakov V.P. Grammar of communication. – L., 1990.

36. Kuznetsov I.N., Masalov A.A. The language of facial expressions and gestures. – M., 2007.

37. Kunitsyna V.P., Kulagina N.V., Pogolypa V.M. Interpersonal communication: Textbook for universities. – St. Petersburg, 2002.

38. Lowndes L. How to talk to anyone and about anything: The psychology of successful communication. – M., 2007.

39. Levi V. The art of being yourself. The art of being different. – M., 2003.

40. Legends and myths of business communication: http://www. igro.ru

41. Lewis D. Language effective communication. / Per. from English – M., 2004.

42. Small encyclopedia of etiquette. – M., 2000.

43. Malkhanova I.A. Business conversation. – M., 2004.

44. Minikes L. The Art of Business Communication. – St. Petersburg, 2003.

45. Nelson O., Golant S. Language of facial expressions and gestures. What it is. – M., 2007.

46. ​​Nikolaeva V.V. Aesthetics of language and speech. – L., 1979.

47. Osetrova B.N. Businessmen. – M., 2001.

48. Panasyuk A.Yu. Do you need an image maker? Or about how to create your own image. – M., 2001.

49. Panasyuk A.Yu. How to convince that you are right: Modern psychotechnologies of persuasive influence. – M., 2002.

50. Pankratov V.N. Manipulations in communication and their neutralization. – M., 2000.

51. Panfilova A.P. Business communication in professional activity. – St. Petersburg, 2001.

52. Parkinson D.R. People will do as you want. – M., 1993.

53. Persikova T.N. Intercultural communication and corporate culture. – M., 2002.

54. Petrovskaya L.A. Communication competence. – M., 1989.

55. Pease A., Garner A. Speak exactly... How to combine the joy of communication and the benefits of beliefs / Transl. from English – M., 2004.

56. Pease A., Garner A. Language of conversation. / Per. from English – M., 2006.

57. Pease A., Pease B. New body language: Extended version. – M., 2006.

58. Povarnin S.I. The art of argument: On the theory and practice of argument. – M., 1996.

59. Psychology and ethics of business communication: Proc. for universities / V.Yu. Doroshenko, L.I. Zotova, V.N. Lavrinenko and others / Ed. V.N. Lavrinenko. – M., 1997.

60. Fishing S.V. The language of facial expressions, looks and gestures. – M., 2007.

61. Rückle H. Your secret weapon in communication. Facial expressions, gesture, movement / Transl. with him. – M., 1996.

62. Sabat E.M. Business etiquette. – M., 1999.

63. Sarmatova K.K. Woman's career. – M., 2001.

64. Skazhenik E.N. Workshop on business communication: Textbook. Taganrog, 2005.

65. Snell F. The Art of Business Communication. – M., 1990.

66. Modern encyclopedia. Fashion & Style. – M., 2002.

67. Soloviev E.Ya. Modern etiquette. Business protocol. – M., 2003.

68. Sternin I.A. Communication with men and women. – Voronezh, 2001.

69. Tamberg Yu.A. How to learn to give compliments. – V. Novgorod, 2003.

70. Timchenko N.M. Secrets of success in business communication. – St. Petersburg, 1995.

71. Fischer R., Yuri U. The path to agreement, or negotiations without defeat. – M., 1990.

72. Formanovskaya N.I. Communication culture and speech etiquette. – M, 2005.

73. Kholopova T.I., Lebedeva M.M. Protocol and etiquette for business people. – M., 1995.

74. Shalyutin B.S. A man who lies. // Man, No. 5, M., 1996.

75. Shostrom E. Manipulator: an internal journey from manipulation to actualization / Transl. from English – Kyiv, 2003.

76. Ekman P. Psychology of lies. – St. Petersburg, 1999.

77. Exacousto T.V. Communication barriers and the relevance of their minimization in conditions of joint activities. – Rostov n/d., 1996.

78. Ernst O. The floor is given to you: Practical recommendations
on conducting business conversations and negotiations. – M., 1998.

79. Ethical standards for a psychologist // Questions of psychology. 1990 No. 5.

Internet resources

1. http://www. gramota.ru– reference and information portal “Russian Language”.

2. http://www . koob.ru Online Library

3. http://www. orator.ru

4. http://www. Subscribe.Ru. Information channel

5. http://www . zhestov.net

FOR NOTES

See Sternin I.A. Why doesn't a Russian person like social communication? // Direct and indirect communication. Sat. scientific articles. – Saratov, 2003. – P. 278-283.

Holland S. How to get the best out of business card. – M., 1999.

Kozma Prutkov is the literary pseudonym of the brothers Alexei, Alexander and Vladimir Mikhailovich Zhemchuzhnikov and A.K. Tolstoy.

See ethical issues: Verderber R., Verderber K. Psychology of communication. – St. Petersburg, 2003.

Verderber R., Verderber K. Psychology of communication. / Per. from English – St. Petersburg, 2003. – P. 182-183.

See Verderber R., Verderber K. Psychology of communication. St. Petersburg, 2003.

Konetskaya V.P. Sociology of communication. – M., 1997. P. 189.

See ethical issues: Verderber R., Verderber K. Psychology of communication. – St. Petersburg, 2003.

Bredemeyer K. The art of verbal attack: Practical guide/ Per. with him. – M., 2005. – P. 114-115.

Shostrom E. Manipulator: an internal journey from manipulation to actualization / Transl. from English – Kyiv, 2003. – P. 114-115.

See ethical issues: Verderber R., Verderber K. Psychology of communication. – St. Petersburg, 2003.

See ethical issues: Verderber R., Verderber K. Psychology of communication. – St. Petersburg, 2003.

Seneca Lucius Annaeus. Moral letters to Lucilius. / Per. S.A. Osherova. – M., 1977.

* Available in the collections of the library of the Pension Fund of the Russian State Unitary Enterprise.

Building business relationships is impossible without the ability to communicate. Observing the canons of politeness and being able to conduct a conversation correctly is important for creating working relationships. In the business sphere, speech etiquette creates rules that combine the features of language and norms of behavior in an official setting.

Speech etiquette and business communication

Speech etiquette in business communication helps partners or employees interact more effectively. In business life, a respectful attitude creates a favorable atmosphere in the team.

Speech etiquette is a universal tool that allows you to establish clear principles. Communication rules must comply with the charter of the enterprise, national characteristics business principles professional ethics. In building corporate culture standards of communication between colleagues and standards of interaction between management and ordinary employees are taken into account.

Rules for successful official communication:

• Speech and manners must be appropriate to the specific situation. A cold, dry tone of statements at a corporate party or familiarity in an office environment will only cause rejection.
• Replies should be extremely clear to the interlocutor. The vocabulary accepted in the team, clear pronunciation, and clarity of presentation of thoughts are encouraged.
• Reliability, informativeness of statements.
• Correct attitude towards the interlocutor. Verbal interaction, together with manners of behavior, should help resolve and prevent conflicts or the occurrence.
• Moderation. Silence is uninformative, and lengthy explanations will only tire you.
• Ability to hear. To conduct business successfully, it is important to understand the intentions of partners and clients in a timely manner.

Stages of business communication

The rules of speech behavior divide business communication into 6 standard processes:

1. and presentation. At this stage, contact is established. The quality of further communication depends on correct behavior. In addition to standard language formulas for greeting clients, employees, and visitors, speech etiquette provides for observance of subordination. and the youngest in rank or age should introduce himself first.
2. Dialogue. Includes compliance with the official canons of polite communication, correctness of address etiquette and speech formulations.
3. Resolving conflicts or problematic situations. These are the skills of working with objections, the ability to politely refuse, and resolve a dispute. What is important here is mutual readiness for constructive dialogue.
4. Everyday interaction. A routine process of communication, regular negotiations to promote your company with clients, partners, and employees.
5. Non-verbal communication. This includes gestures, speech formulations, body language, and establishing personal boundaries that are comfortable for all participants. Etiquette also provides for standard manifestations of attentiveness and cordiality.
6. Parting. Ending a conversation or meeting. The impression of the employee or the entire enterprise directly depends on this stage.

Principles of speech business etiquette

Successful establishment of profitable contacts requires adherence to the following basic principles:

1. , compliance with the rules of hierarchy. Corporate speech etiquette prescribes observing the order of statements and choosing the correct wording of the address.
2. Creating a positive image. Always encouraging partners and colleagues to express positive emotions means instilling trust and strengthening relationships.
3. Attentiveness to your partner's opinion. Respect for your opponent is one of the dogmas business etiquette. In addition: without interrupting your colleague’s speech, you get the opportunity to consider controversial situation from a different angle and find effective solution Problems.
4. Situational. The style of writing or conversation, tone, and accompanying behavior depend on the situation.
5. Predictability, standard of communication. Any official meeting or correspondence takes place according to pre-agreed rules. This allows you to prepare more thoroughly for the dialogue and know in advance how to behave. It also helps create a comfortable environment and increase the effectiveness of the meeting.

Etiquette for business conversations on the phone

Modern speech etiquette and communication culture take into account the latest technical capabilities. Standards for conducting telephone conversations:

• Compliance corporate forms greetings, introductions, addresses, farewells.
• Informative, concise statements. You shouldn’t take your partner away from business for too long.
• Logical structure of conversation and presentation of thoughts. Many people remember information over the phone less well than in a text or a personal meeting. It is necessary to clearly express the main points that need to be conveyed to the interlocutor.
• Friendly voice, politeness, adherence to principles speech etiquette.
• Clear, competent speech. IN telephone conversations the opponent's gestures or appearance are not visible. Voice and competent speech structure will benefit the company’s image.
• Average rhythm of word pronunciation.
• Moderate voice volume.

Oratory

In addition to the ability to negotiate business communications It is important to organize public speeches in accordance with speech etiquette. Plato also complained that writing skills had eradicated the use of oratory.

Speaking to an audience requires knowledge basic techniques rhetoric, which includes:

• Eliminate stage fright.
• Conversations that are understandable to the audience in accordance with the principles of speech etiquette and the rules of business communication.
• Development of richness of speech, skills of competent use of language techniques.
• Confidence in your words, the ability to present yourself with dignity in front of the public.
• The art of using gestures.
• Attracting and maintaining the attention of the public.
• Skills in working with questions, the ability not to get confused in an unexpected situation.
• A well-trained voice, the ability to effectively present oneself to the public.

To maintain the company's image, it is important to make a favorable impression on the interlocutor. Basic norms for negotiations and correspondence are established in accordance with the rules of speech etiquette, cultural characteristics of the country and corporate rules.

See also:

"Russian language And a culture of speech". edited by Professor V.I. Maksimov. Business conversation. Business meeting. Phone conversation. § 1. Features of service business communication in Russian language.

Russian language And a culture of speech. Officially- business style. Business communication business communication manager and his dynamics...

I myself was not too right... etc. Officially- business communication does not allow replica reactions with a hint of depression: Come on! Therefore, to achieve mutual understanding, understanding is necessary language gestures and facial expressions - “silent language» communication.

Russian language And a culture of speech. § 1. Features of service business communication in Russian language.Business communication. Rules for conducting conversations and meetings. Structure analysis business communication manager and his dynamics...

Russian language And a culture of speech. § 2. Business conversation. Business communication. Rules for conducting conversations and meetings. Structure analysis business communication manager and his dynamics...

Russian language And a culture of speech. Evaluation of results business communications. Evaluation of results business communication in this case, it may be in the nature of individual research or testing of interested parties.

Russian language And a culture of speech. Requirements for speech communication in business environment. The principles of life of any organization predetermine the characteristics of its service business communication and largely explain the nature of the requirements for speech communication in...

Language And style of official documents. Style is a feature language, manifested in the selection, combination and organization of linguistic means in connection with tasks communication.That's why language business papers are characterized by stylistic rigor and objectivity of presentation.

Russian language And a culture of speech. Features of telephone communication. Business communication. Rules for conducting conversations and meetings. Structure analysis business communication manager and his dynamics...

Business communication is the most widespread type of social communication. It represents the sphere of commercial and administrative-legal, economic-legal and diplomatic relations.
New economic and social conditions encouraged the broad masses of the population to engage in commercial and organizational activities. This circumstance has brought to the fore the need to teach linguistic forms of business communication, the need to increase the linguistic competence of persons entering into social and legal relations and guiding the actions of people. Linguistic competence becomes market conditions an indispensable component of the overall vocational training managers, municipal employees, assistants, executives at all levels.

Business communication and its features.
Business communication today penetrates into all areas public life. In commercial business relationship Enterprises of all forms of ownership and individuals enter. Competence in the field of business communication is directly related to success or failure in any business: science, art, production, trade. As for managers, entrepreneurs, production organizers, people involved in management, then communicative competence for representatives of these professions it represents the most important part of their professional image.

“Business is the ability to talk to people,” say enterprising Americans.
One of the outstanding managers of the United States, the president of the world's largest auto giant - Ford and Chrysler companies, Lee Iacocca, in his book "Manager's Career" writes: "Management is nothing more than setting people up to work. The only way to set people up to work energetic activity is to communicate with them."

Free download e-book in a convenient format, watch and read:
Download the book Language and Business Communication, Koltunova M.V., 2000 - fileskachat.com, fast and free download.

FEDERAL STATE AUTONOMOUS EDUCATIONAL INSTITUTION OF HIGHER EDUCATION

"SOUTH URAL STATE UNIVERSITY

(national research university)"

LAW INSTITUTE

Department of Professional Training and Management

in law enforcement

WORKBOOK FOR INDEPENDENT WORK

By training course «»

Direction of training 40.04.01 Jurisprudence

Profile of training: master's degree

Chelyabinsk, 2016
Compiled by:

Candidate of Philological Sciences, Associate Professor

G.V. Kubitz

according to the training course " Workshop on preparation of organizational and administrative documents»

FROM THE COMPILERS
Workbook contains practical material, training exercises, materials for stylistic analysis, creative tasks that are for independent work student.

When compiling the notebook, the following materials were used:

1. Belousova G.G., Mamaeva T.V. Workbook for independent work on stylistics. - Krasnoyar. state ped. University named after V.P. Astafieva. – Krasnoyarsk, 2009. - 70 p.

2. Bondaletov V.D. Collection of exercises on the stylistics of the Russian language. – L., 1989.

2. Golub I.B. Collection of exercises on the stylistics of the Russian language. – M., 1997.

3. Bolotnova N.S. Stylistics of the Russian language: control and training tasks. – M., 2005.

4. Ivakina N.N. Professional speech of a lawyer. -M.: Norma, 2015-448p.

5.Koltunova M.V. . Language and business communication: Norms, rhetoric, etiquette. Textbook manual for universities. - M.: "NPO "Economy"", 2000. - 271 p.

6. Kupina N.A. Fundamentals of stylistics and speech culture / N.A. Kupin. – M., 2004.

7. Krylova O.A. Fundamentals of functional stylistics of the Russian language. – M., 1979.

8.Panfilov A.K. Collection of exercises on the stylistics of the Russian language. – M., 1989.

9. Rosenthal D.E. Handbook of Spelling and Literary Editing / ed. I. B. Golub. .-360s.

10. Senkevich M. N. Stylistics of scientific speech and literary editing of scientific works. – M., 1976.

PART 1. Exercises and tasks

Task 1. Read fragments of documents, determine to which substyle of official business style they can be attributed. Give reasons for your choice.

1. According to the contract agreement we concluded with the defendant dated February 15, 1993, the defendant was obliged to deliver 2 tons of onions to us in October 1993. In fact, 1 ton was delivered to us. The shortage of onions amounted to 1 ton, the cost of which was 70,000 rubles.

2. Russia and India reaffirm their conviction that relations between states should develop on the basis of such fundamental and generally recognized principles as non-use of force or threat of force, respect for sovereignty, equality, territorial integrity, inviolability of borders and non-interference in the internal affairs of each other friend.

3. Birth registration is carried out by civil registry authorities at the place of birth of the child or at the place of residence of the parents or one of them.

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Task 2. Read the passages given and determine which functional styles they belong to. Prove that the text belongs to this style (list the main features of this style with examples from the text). Place punctuation marks.

A. So, in reality, the apparent position of the star turns out to be shifted relative to the true one by a certain angle. The Earth's velocity vector rotates all the time in the orbital plane, as a result of which the axis of the telescope also rotates, describing a cone around the true direction to the star. Accordingly, the apparent position of the star on the celestial sphere describes a circle. If the direction to the star forms a plane of the earth's orbit, an angle different from the direct one, the apparent position of the star is described by an ellipse. For a star lying in the plane of the orbit, the ellipse turns into a straight line

B. After signing this Contract, all previous negotiations and correspondence regarding it become invalid. Any changes to this Contract and additions to it are considered valid only if they are made in writing and signed by authorized persons. All communications, statements and claims related to the execution of this Contract or arising from it must be sent by the parties to the addresses specified in the Contract. Neither party to the Contract may transfer its rights and obligations arising from the Contract or in connection with it to third parties without the written consent of the other party.

IN. At first, the Impressionists were not recognized; their painting seemed too bold and unusual; they were laughed at; no one wanted to buy their paintings; and the brilliant painters lived in poverty, remaining in obscurity for a year or two; however, neither poverty nor hunger could force them to abandon their beliefs. Many years passed some of the Impressionist artists were no longer alive when their art was finally recognized. Now museums around the world are proud of the paintings of such masters as Manet, Renoir, Degas. Truth turned out to be stronger than prejudices and false ideas. Beauty and the eternally young, unfading, timeless high art won.

Director of a confectionery factory

from Luchnikova D.A.
Statement

Comrade director, packer D.A. Luchnikova is addressing you. on this issue. I kindly ask you to relieve me from working the second shift for a while. I am currently undergoing treatment at the clinic, I can provide a certificate. I beg you not to refuse my request and sign.
Luchnikova D.A. August 3, 2015
Task 4. Write statements using the form and language cliches,

1) with a request to allow you to go on academic leave;

2) with a request to hire you; 3) with a request to send you material for writing your thesis essay.
Task 5. Find and correct errors in the execution of the power of attorney. Edit the text.
Power of attorney

I, Shevchuk L.A., trust my husband Shevchuk I.S. receive my salary for the first half of December. Due to the fact that I am in the hospital.

December 16, 20..... L.A. Shevchuk
Task 6. Find and correct errors in this autobiography. Make editorial changes using proofreading marks.

Autobiography

I, Sergey Sergeevich Sergeev, was born on June 31, 1980. I was born and live in the city of Novosibirsk. From 1987 to 1993 he studied at school. I only completed six classes. In the same year he entered the school. There I received the profession of an installer.

From 1996 to the present I have been working in construction department. Now I already have the 4th category. Since 1998 he was appointed foreman of an integrated brigade. I study at the evening university of culture and work.

Sergeev Sergey September 4, 1998
Task 7. Make up headings for administrative documents, using these nouns in the required form: appointment, liquidation, approval, reorganization, creation, measures, results, encouragement, dismissal.

Task 8. Find cases of violation of lexical compatibility in set phrases and correct them:
Play a role, play a meaning; solve a problem, resolve a situation, resolve an issue, solve a problem; represent interests, represent the company, present results; consider the issue, consider the case, consider the case; repay a loan, pay off a debt, repay a loan; make a proposal, introduce a question, introduce a resolution; follow the rules, follow the budget, follow the laws; compensate for damage, compensate for credit, compensate for the rental item.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Task 9. Explain the difference in the lexical meaning of synonyms using explanatory dictionaries.
Patron, sponsor, patron; commission agent, intermediary, broker, broker; treaty, agreement, contract; register, list, inventory, inventory; concern, holding, corporation;

manager, manager, economic director; marketer, distributor, distributor; bill, check, bond, share.

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Task 10. Conduct a legal review of the orders below

(orders), identify the errors contained in them, and prepare a reasoned conclusion.

Sample 1
Open Joint-Stock Company"Neva"
Order

No. 124-p January 20, 20___
Saratov
on concluding agreements on individual material

responsibility of S.Yu. Stepanova and T.D. Masterkova
Guided by Section XI Labor Code RF and the Regulations on

procedure for concluding individual liability agreements with

employees of JSC Neva,

I order:

1. The head of the HR department should ensure the conclusion of agreements on individual full financial liability with newly hired employees at Neva OJSC: accountant Tamara Dmitrievna Masterkova and accountant Svetlanov Yuryevna Stepanova.

2. Entrust control over the implementation of this order to the deputy general director of the enterprise for personnel.

Reason: current legislation and memorandum of the Chief Accountant dated January 11.
General Director ______________________________ S.A. Dyatlov

JSC "Neva" personal signature
Chief _______________________________ T.A. Smirnova
legal department personal signature

Ministry of Internal Affairs of the Russian Federation

DEPARTMENT OF INTERNAL AFFAIRS FOR THE MOSCOW REGION
PRIKAAZ
"_____" March 2015 No. _________
TROITSK
About punishment of employees
On March 3, 2015, at 6:10 p.m., from the building of the Center for Temporary Isolation of Juvenile Offenders of the Ministry of Internal Affairs of the Moscow Region (hereinafter referred to as CVINPP), minors S. Ivanov and A. Kruglov, taking advantage of the lack of control on the part of the police senior sergeant on duty, Yu.R. Pimenov, they escaped through the window.

This incident became possible due to the failure of the TsVINP employees to fully comply with the requirements of Order of the Ministry of Internal Affairs of Russia No. 3255 of October 14, 19981 “On measures to further improve the work of reception centers for minors of internal affairs bodies.” Senior police sergeant Yu.R., on duty under the CCVINP regime. Pimenova, instead of being directly with the children and exercising control over them, sat on a chair near the classroom and read a newspaper and ate candy, which is a gross violation of discipline.

The head of the TsVIINP, police major S.R. Kiselev, did not provide the tasks assigned to the reception center to prevent delinquency among minors and eliminate conditions conducive to escape of minors.

I ORDER:

For improper execution official duties for failure to monitor minors, which contributed to their escape, senior police sergeant Yuri Robertovich Pimenov, who was on duty at the Center for Temporary Isolation of Juvenile Offenders at the Moscow Region Internal Affairs Directorate, was demoted.

For lack of control over the performance of service by personnel, failure to take measures to prevent the escape of minors, police major Sergei Robertovich Kiselev - head of the Center for temporary isolation of juvenile offenders Russian Ministry of Internal Affairs in the Moscow region, issue a reprimand.

By March 10, 2015, conduct an inspection of places where minors may escape and ensure their technical strengthening.
Head of Department

Major General of Police V. Ivanov

Task 11 . Find lexical errors in the sentences, correct them and write down the sentences in edited form.
1. The enterprise pays the Auto Center the cost of spare parts according to the current price lists.

2. Allocate a subsidy for bus trips for a preferential category of citizens for the summer holiday period (from May 10 to September 12, 1997).

3. An indicator characterizing the qualifications of an employee is the ability to adapt to a new situation and take new approaches to solving emerging problems.

4. Please send us for review the current prices for the purchase of EATS "Kvant" equipment with a capacity of 240 and 480 numbers and the estimated cost of the working version software for the above containers.

5. Our goal is to create economic base to increase the level of operation and repair of the city’s housing stock.

6. Prices for goods are negotiable in accordance with the current price list.

7. The contract for the protection of aircraft implies personal protection of the aircraft, regardless of the location of the aircraft on the territory of the airfield.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Task 12.Edit the sentences, eliminating speech redundancy.
1. We are interested in you can whether you tell us the address of another supplier, or, in the event impossible, you can whether you inform about your possibilities deliver to us directly. 2. We hope for the future joint cooperation with your company. 3. To make a vital decision for ours with you We suggest that employees organize a meeting at the management level. 4. Wholesalers must create good business relationship with market leadership to ensure successful work market wholesale trade. 5. We decided: to carry out a phased decor land allotments with registration ownership. 6. If in yours region demand for yours products satisfied and You are looking for new opportunities in new markets, then we are ready To you help organize sales yours products in our sales network.
Task 13. Read the letter. Edit to correct errors.
Zenit LLC

1500063, st. Panina, 223, apt. 1 To the company "Window to the World"

(for Ivanov II.) 1500000, Saratov, st. Nekrasova, 1

__________ № _____________

to №________ from ___________
On non-fulfillment of agreements

Your Honor!

Dear CEO, I wrote to you on March 1 with a request to provide me with the execution of the contract for the supply of windows. But there was no answer from you, and I’m starting to get pretty worried; I hope you won’t let me down, because several of my clients are waiting

insertion of windows according to the agreement concluded between us. Which means my reputation is at risk if I don't deliver them on time. If they are not here on Wednesday, I will be forced to cancel the order, this will be sad, since I have been cooperating with you for many years.
I wish you good health,

With hope for mutual understanding and further cooperation,

Ivanov Ivan Ivanovich

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Task 14. Instead of dots, insert words that most accurately express the idea.
1) Man... (invented, found, found, invented, created) words for everything that he discovered... (in the world, in the universe, on earth). 2) But this is not enough. 3) He... (named, explained, defined, pointed to) every action and state. 4) He... (named, designated, explained, baptized, defined) in words the properties and qualities of everything that surrounds him. 5) Dictionary... (reproduces, defines, displays, reflects, records) all changes... (occurring, occurring, existing) in the world. 6) He... (impressed, reflected, preserved) the experience and wisdom of centuries and, without falling behind, accompanies life,... (movement, progress, development) of technology, science, art. 7) He can... (select, name, designate, define, point to) any thing and has the means to... (express, designate, explain, convey, communicate) the most abstract and generalized ideas and concepts. (According to S. Marshak).

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Task 15. Fill in these details with content. Correct any errors made when filling out these details.

Name of company