Procedure and diagram for connecting to Starlink networks
After determining the possibility of connecting to Starlink networks, engineers come to your house and stretch the cable across the floors to your junction box in the electrical panel. After preparatory work After installing the cable, you will be notified by phone that the Internet is ready to be installed in your apartment and you choose a convenient time to continue the work. At the appointed time, a technician will come to you and within an hour will run a cable into your apartment, connect it to the computer and organize a connection to the Internet.
How to connect and configure Starlink Internet on several computers?
If you have several computers (desktop PCs, laptops, tablets, smartphones, game consoles, etc.) and you want access to the Internet on all devices, then you need to order a router, preferably wireless, connect and configure it. Pay attention to the fact that if you purchase and configure a cheap router yourself, then you may not be surprised and think about the questions - “Why is the Internet slow?”, “Why is the network access speed lower than stated in the tariff”, “Why are the router settings constantly get lost,” etc. Contact professionals who will select you high-quality equipment that meets all the necessary requirements.
How can I find out actual speed Internet access?
The actual speed of Internet access must be measured directly through the main cable. Connect the cable to your computer and check your network access speed using a special software or online utilities for measuring network access speed, of which there are plenty on the Internet.
How to ensure security on the network?
We will not go into details of what unprotected work on the network can mean for you. Basic elements of support safe work on the network: antivirus, protected wireless network, licensed upgradable operating system and programs, as well as reasonable use of the sites.
What to do if the Internet does not work?
There can be many reasons for lack of Internet access. Here are some of them: problems on the part of the provider, the cable in the entrance or at your home is broken, the necessary drivers are missing, access is blocked by viruses, the router settings are lost, and much more. It can be difficult to determine the exact cause over the phone. Most often, a specialist visit is required to diagnose the causes.
What to do if some sites do not work?
If some sites do not work, there may be only three reasons for this:
- access to some sites is blocked by malicious code on your PC
- access to the site is blocked by Roskomnadzor
- the site simply does not work for technical reasons
In the first two cases, we can help you restore the functionality of a number of sites.
The master called. He connected me to port 1 in the Dlink switch, it was hanging on the old switch. Everything works great now. Sorry you can't edit your review.
| 2017-10-30 |
The network constantly disappears, sometimes for a day - they don’t pick up the phone, or they pick up and say that there is no connection. at the moment There is a problem with your address - wait a day, everything should work. Or, if the Internet appears after 5 minutes, they shrug their shoulders and say there is no problem at the moment! I report that there were problems, but the provider simply does not care about you as a client. They can check the ports and ping you. They cannot say that at the moment everything is working, there are no problems, but they cannot say that the equipment they have there is ancient.
Thankful to the provider for low prices and high internet, as well as the ability to connect television.
I've been using it for five years now. Everything was fine before, but the last year has been something. It’s impossible to watch movies, but about online games, it’s generally constant crashes, there’s no speed after midnight. The answer to calls is that they are changing something there, equipment or something else. But not whole year right? I left on the website: “Call me back,” but no answer, no hello. It's a pity. Address: Shmitovsky proezd, 44 The router was already changed according to instructions. There is still no speed, the set-top box and a couple of phones are working at the same time. Do something. Are we waiting or not?
| 2016-06-07 |
Here is a counter of negative and positive reviews. Don’t be fooled)) but look at when ALL the positive and negative reviews were written. For 2016, NOT ONE really positive review, but all the negative ones were for 2016. The nail in Starlink’s coffin was the month of April, when the administration of the resource took an unprecedented step - extending almost everyone who asked for the reporting period for 2-3 weeks, all because , that the services that were provided this month cannot be called the Internet...
| 2016-05-27 |
To be honest, I don’t care at all that someone is attacking you there, ddos attacks and other nonsense, why am I getting a service of disgusting quality for my money. In no case do I recommend this provider to anyone who values their nerves and money. If you can't protect against DDOS attacks, maybe you shouldn't be in this business? Where is your security team? Will you wait until the terrible hackers stop attacking you or will you do something eventually? You are the most finished...
| 2016-04-16 |
In Starlink since the end of 2010, but alas, it is no longer the same. Last couple months, frequent problems with the Internet - either a complete lack of connection, or the speed fluctuates, and with it the stability of access to certain network resources. With such problems, there is no point in calling tech. support - short beeps, or they simply don’t pick up the phone, apparently a lot of calls, but this doesn’t make it any easier. By email also silent. When communicating on the form, messages that are supposedly not related to the topic of discussion are often deleted. Guys...
PIN: 051973 Over the next 4 days, after contacting the service for help technical support, the technical support service did not restore my lost router settings. They feed you with promises - tomorrow, the day after tomorrow. The Internet constantly freezes, the speed does not correspond to that stated in the contract, the quality of services is disgusting. Before this, there was Internet from MGTS, the Internet worked constantly. I could download torrents for weeks without turning off my computer. And this is a complete mess. It turns out it was in vain that I fell for the advertising...
| 2015-12-25 |
Over the next 4 days, after contacting the technical support service for help, the technical support service did not restore my lost router settings. They feed you with promises - tomorrow, the day after tomorrow. PIN 051973. The Internet constantly freezes, the speed does not correspond to that stated in the contract, the quality of services is disgusting. Before this there was Internet from MGTS, the Internet was constantly WORKING! I could download torrents for weeks without turning off the computer. And this is a complete mess. It turns out I was in vain to fall for the advertising...
The impression is that everything good reviews- self-PR of the office. Constantly disconnected, which not only slows down my work, but also ends my conversations with colleagues and partners on Skype. Frankly extortionate price for services, and I checked more than once real speed connections when downloading data from the network: not a damn thing corresponds to my 800 rubles per month. Separate opus: tech. support. Turnover in a call center is a typical phenomenon, but when three operators are trying to figure out how to leave...
| 2015-08-16 |
We initially agreed on one price for IP telephony. We tried to negotiate with them at this price for two weeks. We purchased equipment and hired a person. At the moment of conclusion, it turns out that the price is completely different, several times higher than promised. Starlink openly let us down in terms of timing, money, and everything in general. As a result, we were urgently forced to look for a replacement for this provider. I don't recommend anyone to work with them. Or if you want to work with them, immediately ask for a contract with agreed prices. Don't be fooled...
I called technical support and asked: “How much should I pay for the Internet?” They answered: “670 rubles.” I asked again just in case, they again answered 670 rubles, I took exactly 670 rubles and went to pay. I entered the PIN code, the amount on the screen was 760 rubles, I had to return home to take the missing amount. How could it be so wrong? Dear employees, learn arithmetic, or at least simple counting to 100.
I have been using the company's service for over a year. Initially, everything was fine, although there were some nuances with a drop in speed, but they responded to the complaint and corrected something. Then, at the beginning of October, Starlink had an accident, well, it happens to everyone, what to do, I was waiting for it to be fixed. They fixed it for about ten days, gave me two weeks of free use (thank you), but after fixing the problem, the speed dropped from the stated 65 Mb/s to 2-5 Mb/s in 10-15 places, I called on October 18 and asked to fix the problem. And today is November 3rd...
As was the boorish Izmailovo ru, DS Telecom remained on the same profile, the connection was cut off once a week. SMS messages about problems are sent to some people, but not to others. You write as if something will change.
Super mega provider! I'm glad that I use it. Thank you! I don’t know how I used another provider before.))) I also want to note the quality of the download, it’s just space))).
Posted up yours flyers in the elevator (on the lamp), on each floor - on the doors. The leaflets cannot be scraped off; the adhesive base still remains on the surface. How can you work with a company that treats its employees this way? potential clients, stupidly shitting in their house?!?
Our organization Profpostavki LLC has been using Starlink services for about 2 years. I'm tired of constant problems with the Internet, several times a week (and sometimes 2-3 times a day) the connection drops! It has become almost a tradition for us to regularly call technical support with the question: “When will the Internet be available?” and receive a polite answer: “There are technical problems, the technician has left or is already working, we apologize.” Please tell me if it is possible to achieve in the center of Moscow...
Normal speed, good quality. I can say that this is in my practice so far best provider. Before this, they replaced three people, something was wrong everywhere, there were many complaints for various reasons. Here, so far, after eight months there are no special complaints. Everything works fine, so I understand WHAT I’m paying for, and this is significant.
In order to connect unlimited internet Starlink in private house special equipment is required, which can be purchased from company employees in Moscow. There is no possibility of renting equipment or purchasing a TV set-top box. The provider’s specialists will establish a connection for all tariff plans on home Internet and IPTV, will provide a new cable and set up the client’s own equipment completely free of charge.
How to connect to the Internet via StarLink?
You can connect StarLink wired Internet at a low price through the wire already existing in the apartment, provided that its integrity is not compromised and the connector is suitable in format for the socket digital internet. Prostaya Svyaz LLC considers applications for cable Internet connection and offers cooperation on the following terms:
- Topping up your personal account with StarLink internet tariffs must be done at the beginning of the reporting period (month), since all tariff plans have an advance payment system.
- There is a “Promised payment” option. According to its terms, the subscriber can use the Internet online through StarLink for 3 days from the beginning of the month, even with a zero balance. For the allotted period, you must pay for the services of the provider. The option is activated for a fee, at a favorable price on the website or by phone.
- In some cases, it is possible to temporarily “freeze” unlimited tariff, so as not to pay for the services of the provider. This is suitable for those who decide to go on vacation or travel to long term. The option is provided free of charge. Validity period from 1 week to 3 months.
- The speed of resuming a connection disconnected for non-payment when depositing funds depends on the payment method. How much it costs to connect StarLink Internet when service is suspended depends on the reason for breaking the contract.
- You can terminate the contract with the provider or install StarLink wired Internet in your apartment by contacting the office to fill out an application. There is an easier way to disable it. No need to pay subscriber services within 6 months. Then the connection will be disconnected automatically.
- You can top up your balance through your Personal Account, mobile payment systems from Beeline and MTS, Yandex Money, Qiwi, E-POS service, Visa and Master Card. You can also use MKB, Europlat, and Qiwi terminals. Payments are accepted at Sberbank and MobilElement branches.
For more detailed information You can contact the Technical Support Service specialists by phone. They will tell you about the cost of services and what tariff plans are current at the time of your request. Thanks to the convenient organization of the Personal Account, all StarLink clients can manage their options and pay for them without leaving home. You can recover a forgotten access password by calling the Technical Support Service. It is possible to activate the SMS notification option for a small fee. This will make it easier to control your account balance and replenish it on time.
The Starlink company is the largest Internet provider in the Moscow region. Internet connection is carried out using new generation protocols, which reduces the load on network equipment and increasing data transfer speeds. The official Starlink website presents a large selection of tariffs in a wide price range and with a different set of options. For information and technical support of clients, the company launched personal account Starlink with a user-friendly interface and advanced functionality.
Personal account features
The main functionality that can be used through your Starlink personal account:
- Access to your personal account balance and the ability to replenish it.
- Management of tariffs and the ability to change them without visiting the company’s offices.
- Access to information about the company's work and the latest news.
- Possibility to send a request to call a specialist if an emergency occurs technical problems in the operation of the equipment.
Also, the Starlink personal account provides information of a technical nature and brief instructions on setting up and repairing equipment, connecting additional workstations and other topical information in the form of answers to frequently asked questions from users.
Registration and login to your personal account
Registration of your Starlink personal account is carried out in automatic mode for all clients of the company. Before registering in the user account, you must submit an application for an Internet connection. This can be done remotely, on the official Starlink website, by indicating your last name, first name, patronymic and telephone number in the application form. After connecting a new client, an individual PIN and password are generated for him.
Login to your Starlink personal account is carried out through a tab on the official website, where in the authorization form you must indicate a PIN in the login field and a generated password. You can recover your password for logging into your Starlink personal account only by contacting the company’s call center. When calling, the operator must provide the contract number and passport details.
Internet provider Starlink is one of the most famous and popular providers in Moscow and the Moscow region. The coverage area of this telecommunications company covers almost the entire territory of the region, offering high-quality and fast Internet not only for regular users, but also for new customers waiting for the opportunity to immerse themselves in the world of interactive entertainment at the highest possible speed. Distinctive feature operator Starlink - the fastest possible processing time for an application and Internet connection. The master will come to you on the same day or the next day, you won’t have to waste time waiting agonizingly.
Starlink tariff plans:
Internet provider Starlink offers fairly flexible tariff plans designed to satisfy the needs of both ordinary users and active clients with a huge amount devices requiring a dedicated broadband connection. The cost of the minimum possible speed – 60 Mbit/s – starts from 499 rubles; for the standard and familiar 100 Mbit/s you will have to pay 899 rubles. This is a fair price for the quality of services - the Internet from Starlink is considered one of the fastest and most stable connections, whose speed does not depend on the degree of load on the channel and is not subject to reduction at times of peak load.
Special offers and special promotions from StarLink
Attract clients with just one stable internet is not so simple, which is why the Internet provider Starlink offers special service packages and promotions for both new clients and regular users:
- Possibility of connecting high-definition interactive television with equipment rental.
- Comprehensive packages of Internet services and digital television, allowing you to save money and connect several services for the price of one.
- Subscribe to antiviruses at reduced prices thanks to affiliate program with the majority of antivirus laboratories in Russia.
- Special promotions and loyalty programs for regular customers, reducing the cost of subscription fees and allowing you to save additional money. In addition, it is possible to arrange packages, the price of which includes free rental of telecommunications equipment!
Internet provider Starlink is one of the most popular providers in Moscow and the Moscow region. Join Starlink's satisfied customers right now and fill out an application to connect to a stable high speed internet using the website elkatel.ru!
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