TRAINING OF PEDAGOGICAL COMMUNICATION Panfilova A. P. Training of pedagogical communication: textbook. gusobie for students higher textbook establishments. M.: Publishing center "Academy", p. I8ВN Study Guide is complete guide on preparation, conduct and analysis of pedagogical communication training. An accessible manner of presentation, exercises, advice and a variety of gaming techniques create the most favorable conditions for practical use of this book. A significant place in it is given to the technology of training, the work of a trainer, the requirements for his personality, image and competence, the problems of “burnout” and professional mental hygiene. Practical tools for conducting pedagogical communication training are presented: tests, game exercises, cases, simulation games, diagnostic methods of effectiveness. For higher education students educational institutions. May be useful for teachers, trainers, psychologists, coach managers, teachers.
THEORY AND METHODS OF EDUCATION Gritsenko L. I. Theory and methods of education: personal- social approach: textbook aid for students higher textbook institutions / L.I.Gritsenko. 2nd ed., erased. M.: Publishing center "Academy", p. ISBN The manual outlines the foundations of the personal and social concept of education, in which the priorities are the ideas and traditions of domestic pedagogy, viewed through the prism of modern scientific theories; education is interpreted as a holistic process that combines the socialization of the individual and the development of his individuality in a humane, organized community (team). Technological solutions for implementing the ideas and principles of this concept are presented. For students of higher pedagogical educational institutions. It may be useful for school teachers, university teachers, researchers and anyone interested in education issues.
Sociology of the family Sociology of the family: Textbook / Ed. prof. A.I. Antonov. - 2nd ed., revised. and additional - M: INFRA-M, p. - (Classical university textbook). 15VM X The textbook presents theoretical approaches and basic scientific schools, the formation of institutional sociology of the family and the familistic paradigm is revealed, the basic concepts, functions and structures of the family are defined; changes in familistic processes and family behavior are described on the basis of sociological research; The research methods, as well as the goals, ways and means of family policy are characterized. Recommended for students, graduate students and teachers of sociological, psychological and pedagogical faculties, social work specialists.
SOCIOLOGY OF RELIGION Garadzha V.I. Sociology of religion: Textbook. a manual for undergraduate and graduate students of the humanities. 3rd ed., revised. and additional M.: INFRA-M, p. - (Classical university textbook). 15YOU The book introduces the basic ideas and problems of the sociology of religion. Characterizing religion as a subject of sociological analysis and considering the methods of its research, the author traces the stages of development and the most important trends in the sociology of religion, based on the works of the classics of this branch of knowledge E. Durkheim, M. Weber, B. Malinovsky, T. Parsons and others. The book reflects modern level knowledge of key problems in the sociology of religion, understanding and definition of religious phenomena, forms of organization of religion and its interaction with politics, economics and others social systems, studying the process of secularization. For students and teachers of higher educational institutions in the humanities.
SOCIOLOGY OF LAW Lapaeva V.V. Sociology of law / V.V. Lapaeva. 2nd ed., revised. and additional M.: Norma, p. (Short training courses legal sciences). ISBN The book covers general problems of the sociology of law, the history of the formation of the sociology of law as a legal discipline, the formation and development of the sociological approach to the study of law in Russia, current state and prospects for the development of domestic sociology of law. The publication was prepared on the basis of lectures given by the author at the Academic Law University at the Institute of State and Law of the Russian Academy of Sciences and at the Russian Academy of Justice. For students, graduate students and teachers of law, sociology and other humanitarian universities.
SOCIAL PSYCHOLOGY Andrienko E. V. Social psychology: textbook. aid for students higher textbook institutions / ed. V.A. Slastenina. - 4th ed., erased. - M.: Publishing center "Academy", p. ISBN The textbook is a systematic course in social psychology, presented from the perspective of a personal approach. Issues being addressed social control, communication, leadership and management, intergroup and | intragroup relations, socialization and social development person. Pedagogical aspects of some traditional socio-psychological topics For students of higher pedagogical educational institutions.
SOCIAL ANTHROPOLOGY Dobrenkoe 6.I., Kravchenko A.I. Social anthropology: Textbook. M.: INFRA-M, p. (Classical university textbook). ISBN The book sets out the basic knowledge of social and cultural anthropology, taking into account world experience, as well as the university education standard and the requirements of state standards: the place of anthropology in the system of scientific knowledge, subject, object and methods of research, theory and empirical data of anthropogenesis (human origin) and sociogenesis ( evolution of prehistoric society); typology of early societies and historical stages of development of traditional society (hunters and gatherers, tribal system, chiefdom). The book is intended for students and teachers of humanities universities, as well as everyone who loves this most interesting modern science about man and society.
Fundamentals of andragogy Vasilkova T.A. Fundamentals of andragogy: textbook / T.A. Vasilkova. M.: KNORUS, p. ISBN From the standpoint of achievements of theory and practice, the foundations of andragogy, problems of education, upbringing and didactics of adults are revealed. Specific innovative technologies(distance and modular training, training of the unemployed population, etc.). For students of higher and secondary pedagogical educational institutions, as well as students of advanced training faculties, practical workers in the adult education system,
SOCIAL WORK WITH INDIVIDUALS AND GROUPS WITH DEVIANT BEHAVIOR Pavlenok P.D., Rudneva M.Ya. Social work with individuals and groups of deviant behavior: Textbook. allowance / Answer. ed. P.D. Pavlenok. M.: INFRA-M, p. (Higher education). ISBN The textbook discusses theoretical and methodological problems social work with individuals and groups of deviant behavior. Recommended for students, graduate students, teachers, researchers, practical social workers, as well as anyone interested in this issue.
SOCIAL PSYCHOLOGY Zhuravlev A. L., Sosnin V. A., Krasnikov M. A. Social psychology: textbook. M.: FORUM: INFRA-M, p. (Higher education). ISBN (FORUM) ISBN (INFRA-M) The manual has been prepared in accordance with the requirements of the State Educational Standard and the Ministry of Higher and Secondary Education of the Russian Federation for students of higher educational institutions. The first section provides basic information about the structure, history of social psychology and methods of its research. The second, third and fourth sections outline the main provisions of the main directions of social psychology, personality psychology, interaction and the psychology of social groups. The fifth, applied, section examines theoretical and applied aspects of the psychology of conflict, ethnic psychology, psychology of management and entrepreneurship. The textbook is intended for students of higher educational institutions of both psychological and non-psychological profiles, teachers of departments of psychology and pedagogy, practicing psychologists and readers interested in the theoretical and applied aspects of psychological science.
SOCIAL PEDAGOGY. PROTECTION OF FAMILY AND CHILDHOOD Lodkina T.V. Social pedagogy. Protection of family and childhood: textbook. aid for students higher textbook institutions / T. V. Lodkina. 3rd ed., erased. M.: Publishing center "Academy", p. ISBN The textbook examines a holistic model of family activities social teacher as a mediator in the interaction of the individual, family, society; at the same time they open theoretical basis and a methodological solution to the problem is given, technology for protecting families and children, diagnostics and correction of pedagogical neglect of children and adolescents, consulting with a family social educator, etc. For students of higher educational institutions. May be useful for graduate students practitioners the sphere of education and social protection authorities.
SOCIAL PEDAGOGY Mudrik A. V. Social pedagogy: a textbook for students. higher textbook institutions / A. V. Mudrik. 6th ed., revised. and additional M.: Publishing center "Academy", p. ISBN The textbook examines upbringing in the context of socialization: it shows the influence various factors on the development of children, adolescents, youth; characterized by state, regional, municipal and local education systems; the features and content of family, religious and correctional types of education are revealed; The methodology of social education in educational institutions is presented. For students of higher pedagogical educational institutions. Can be used by students of teacher training colleges.
Social pedagogy Mudrik A. V. Social pedagogy: a textbook for students. higher textbook institutions / A. V. Mudrik. 6th ed., revised. and additional M.: Publishing center "Academy", p. ISBN The textbook examines upbringing in the context of socialization: it shows the influence of various factors on the development of children, adolescents, and youth; characterized by state, regional, municipal and local education systems; the features and content of family, religious and correctional types of education are revealed; The methodology of social education in educational institutions is presented. For students of higher pedagogical educational institutions. Can be used by students of teacher training colleges.
Social pedagogy: Self-realization of schoolchildren in a team Tikhomirova E. I. Social pedagogy: Self-realization of schoolchildren in a team: textbook. aid for students higher textbook institutions / E.I.Tikhomirova. 2nd ed., erased. M.: Publishing center "Academy", p. ISBN The manual reveals the technology of pedagogical support for self-realization of schoolchildren in a team. Methods for this work are proposed. Theoretical materials are accompanied by practical tests, assignments, and game situations. For students of pedagogical universities. It may be useful to anyone interested in improving the practice of educating the younger generation.
Professional and ethical foundations of social work Medvedeva G. P. Professional and ethical foundations of social work: a textbook for students. higher textbook institutions / G. P. Medvedeva. M.: Publishing center "Academy", p. ISBN The textbook, in accordance with the course program, presents the material necessary for a social worker in his practical and scientific activities. Special attention paid to the formation in students of a holistic, systematic understanding of the ethical and axiological foundations of activity in social work. For students of higher educational institutions studying in the specialty "Social work", teachers and social workers.
Pedagogy Borytko N.M. Pedagogy: textbook. aid for students higher textbook institutions / N.M.Borytko, I.A.Solovtsova, A.M.Baibakov; edited by N.M.Borytko. M.: Publishing center "Academy", p. ISBN The textbook examines traditional issues of a pedagogy course from the standpoint of humanitarization of education, when the central problem of pedagogy is the formation of a person as a subject of activity, behavior, communication, a subject of culture, an active creator of his own life and an active member of society. For university students. It may be useful for students of secondary vocational educational institutions, students of the system of advanced training and retraining of education workers, as well as teachers as a reference and methodological aid. Of interest to methodological services of institutions and educational authorities.
Fundamentals of sociology and political science Pavlenok P. D., Kukanova E. V. Fundamentals of sociology and political science: textbook. M.: FORUM: INFRA-M, p. - (Professional education). ISBN (FORUM) ISBN (INFRA-M) The textbook examines sociology as a science of society, its place in the system of social sciences; society as an object of study of sociology and as a sociocultural system; questions social structure(social communities in their diversity, social and ethnosocial relations, personality and its social roles), as well as the subject of political science, political power and power relations, political system, political subjects, political consciousness and culture. Designed for students majoring in social work.
Fundamentals of general pedagogy: Theory and methods of education 3rd edition Selivanov V.S. Fundamentals of general pedagogy: Theory and methods of education: Proc. aid for students higher ped. textbook institutions / Ed. V.A. Slastenina. - 3rd ed., rev. - M.: Publishing center "Academy", p. ISBN The manual reveals the basic pedagogical theories of teaching and upbringing as an integral process of forming the personality of students, the essence of activity-based, personal, systemic approaches in pedagogical science and practice. The means of education, which are considered as different kinds activities of pupils - play, communication, work. The ideas and achievements of domestic teachers and psychologists are widely represented: K.D. Ushinsky, P.F. Kapterev, P.P. Blonsky and others. For students of higher pedagogical educational institutions.
Organization, management and administration in social work Organization, management and administration in social work: Textbook. allowance / Answer. ed. P.V. Palekhova. M.: INFRA-M, p. (Higher education). I$ВN The proposed textbook examines the main issues of organization, management and administration, taking into account modern features and the development of social work. The work suggests theoretical aspects and applied models of the described problems. The textbook is intended for students, postgraduate students, master's students studying in the direction (specialty) “Social work”.
General sociology General sociology: Textbook. allowance/Under general ed. prof. A.G. Efendieva. - M.: INFRA-M, p. - (Higher education). ISBN The textbook provides a consistent description of the problem field of modern sociological science, the basic branch of social science. Much attention is paid to understanding the initial elements of social reality, principles and forms social interactions, social institutions, communities and groups, social stratification, sociological analysis of culture, personality, organization, economics, politics. Key issues are viewed through the prism historical development. The fundamental nature of the analysis is combined with the accessibility of presentation. For students, teachers and graduate students of sociological, socio-humanitarian, law faculties, economics and management faculties, as well as for everyone interested in sociological issues.
Methods of sociological research Dobrenkov V.I., Kravchenko A.I. D 55 Methods of sociological research: Textbook. M.: INFRA-M, p. - (Higher education). ISBN The textbook discusses the methodology, methods and techniques of sociological research. Particular attention is paid to the types of sociological research, the theory and practice of sampling, the creation of a sociological research program, the form of data presentation and their analysis. The types and forms of work of sociologists, their place and role in modern world. Much attention is paid to the formation of sociological questionnaires and the problems of their creation. An important place is given to survey methods. The chapter on methods of political research is of undoubted interest. A large section is devoted to non-survey methods. The use of tests in applied sociology is discussed separately. The book ends with a chapter that describes the world's most famous sociological research centers. The book is addressed primarily to undergraduate and graduate students, as well as teachers of sociological departments. It is of interest not only to academic researchers, but also to everyone interested in sociological science.
Microsociology of the family Antonov A.I. Microsociology of the family. - M.: INFRA-M, p. -(Classical university textbook). 13YOU The book outlines the main theoretical approaches and perspectives of family microsociology, methodological principles for the study of family structure and dynamics. Methods for collecting and analyzing data on family events, cycles, networks and lines of family behavior are critically examined. The author, based on his own many years of research, analyzes methods and tests of family and marital compatibility, reveals the wide possibilities of the semantic differential technique. Recommended for undergraduate and graduate students, teachers of sociological, demographic, economic and psychological faculties, and anyone interested in the construction and interpretation of sociological data.
Communicative activity of a teacher Kolesnikova I. A. Communicative activity of a teacher: textbook. aid for students higher ped. textbook institutions / I. A. Kolesnikova; edited by V. A. Slastenina. M.: Publishing center "Academy", p. ISBN The manual is devoted to an interdisciplinary consideration of the problems of pedagogical communication as an independent type of professional activity. The content covers the entire range of modern communicative practice of a teacher from communication with preschoolers to intercultural communication, from individual forms pedagogical communication to network information and communication forms of education. Opportunities and main directions are considered from a communicative perspective information links educational institutions with the public. A large place is occupied by a review of modern means of pedagogical communication. For students of higher educational institutions, teachers of all types and types of educational institutions. It will be useful for educational researchers, school psychologists, educational managers, and public relations specialists.
Study socio-economic and political processes Tavokin B.P. Research of socio-economic and political processes: Textbook. allowance. M.: INFRA-M, p. (Higher education). ISBN The textbook outlines theoretical, methodological, methodological and practical issues related to the course program “Research of socio-economic and political processes”. Chapters and sections in structure and content fully comply with the State educational standard higher vocational education in the specialty "Public and municipal government" Recommended for university students, as well as students of various forms of training, retraining and advanced training, studying training course"Research of socio-economic and political processes."
Global Studies Prykin, Boris Vladimirovich. Global Studies: a textbook for university students studying in the specialties of economics and management, “Political science” and “ International relationships» / B.V. Prykin. M.: UNITY-DANA, p. ISBN Agency CIP RSL The textbook reveals the subject, principles, objectives and methodology of global studies, which is one of the most important sciences of the modern globalizing world, reflecting all aspects of the life of human civilization - social, economic, political, environmental; the problems arising as a result of the discrepancy between two processes are outlined: the natural order of the universal activity of nature and the artificial order of human activity. The author sets out the doctrine of self-preservation of civilization, which is very relevant today, when human society is faced with serious economic, political, religious crises, as well as natural and man-made disasters. For students and teachers of higher educational institutions, as well as anyone interested in the problems of human development in the context of the globalization of the modern world.
Lectures on educational psychology Davydov V.V. D138 Lectures on educational psychology: textbook. aid for students higher textbook institutions / V.V. Davydov. M.: Publishing center "Academy", p. I8ВN This book by the outstanding Russian psychologist, creator of the theory and practice of developmental education in Russia V.V. Davydov () outlines the features and patterns of mental development of a junior schoolchild placed in educational conditions radically different from the traditional system. These conditions are the system of developmental education created by V.V. Davydov and his students. For students of higher pedagogical educational institutions. It may be useful for graduate students of pedagogical universities, teachers, and researchers in the field of philosophical and psychological sciences.
ETHNIC PSYCHOLOGY Krysko V. G. Ethnic psychology: textbook. aid for students higher textbook establishments. 4th ed., stereotype. M.: Publishing center "Academy", p. ISBN Ethnopsychology studies the uniqueness of the manifestation and functioning of the psyche of representatives of various ethnic communities and is currently one of the youngest, most complex and promising sciences. The textbook reveals the history of the development of ethnopsychology in Russia and abroad, the basic concepts and categories of this science, the principles and methods of ethnopsychological research. Much attention is paid psychological characteristics various ethnic communities, their comparative characteristics, psychology of family relationships in various ethnic groups, as well as the specifics of interethnic conflicts and methods educational work in multinational teams. For university students. It may be useful for teachers, practical psychologists, political scientists, as well as parents and anyone interested in the problems of interethnic communication.
Demographics Medkov V.M. Demography: Textbook. 2nd ed. M.: INFRA-M, p. -(Higher education). ISBN The textbook reflects the main sections of the course in demography: the subject of this science and its place among other disciplines, the relationship with sociological science, sources of population data, indicators of population dynamics and structure, marriage rates, fertility and reproductive behavior, mortality and self-preservation behavior, population reproduction in in general, modeling of demographic processes, demographic forecasting, problems of demographic policy. Much attention in the textbook is paid to theoretical interpretations of population trends and their causes, and analysis of the main research paradigms of modern demography. The publication is intended for students and teachers of sociological faculties, faculties and universities of social work, economists, psychologists, demographers, social workers, specialists in other social sciences, as well as for everyone interested in the problems of demography.
Geopolitics Nartov, N.A. Geopolitics: a textbook for university students studying in the specialties “State and Municipal Administration”, “International Relations”, “Regional Studies” / N.A. Nartov, V.N. Nartov; edited by IN AND. Staroverova. 4th ed., revised. and additional - M.: UNITY-DANA: Unity, p. - (Series “Golden Fund of Russian Textbooks”). I. Nartov, Vladimir Nikolaevich. The fourth edition of the textbook meets the requirements of the State educational standard for higher professional education. Geopolitics is a synthetic science that teaches us to think systemically, “think in continents,” embrace the world as a whole, look decades ahead, and deeply analyze the entire complex of events taking place in our dynamically changing world. Particular attention in the textbook is paid to the problems of globalization, cause-and-effect relationships, processes occurring in the hot spots of the planet: Iraq, Iran, Israel, Lebanon, Palestine, Serbia, Kosovo, as well as confrontations in the Caucasus, Transnistria, around the Caspian Sea, a large reservoir of oil and gas ( Azerbaijan, Turkmenistan). New historical facts formation and development of the largest states of the 21st century. USA, China, Japan. The geopolitical picture of Russia's relations with many countries of the world is analyzed. More attention is paid to the Asia-Pacific region, which is the largest and most dynamically developing region politically and economically. For students and university teachers, political scientists, sociologists, as well as for a wide range of readers.
Practical lesson 1
Topic: “Nonverbal communication in professional and pedagogical communication”
Issues for discussion.
1. What are the features and functions nonverbal communication? (When answering, please provide illustrative examples).
2. What are the main channels of nonverbal communication and their capabilities in building effective communication?
Reveal the main channels of nonverbal communication:
Kinesics (expressive movements): visual contact (direction of movement, length of pause, frequency of contact); expressive movements (gestures, facial expressions, posture, gait)
Proxemics (spatial proximity to a partner): Orientation in space, distance,
Takesika (dynamic touching): handshake, stroking, patting, etc.
3. What are the possibilities for interpreting nonverbal behavior when building effective communication? (When answering, demonstrate examples).
4. What are the problems in building nonverbal communication between the teacher and the leader of the training session and how to overcome them?
When preparing for the lesson, study the proposed questions in the provided list of references, prepare a presentation on one of the topics, or complete two of the proposed educational and research tasks. When discussing questions in class, you should rely on (use) the results of completed assignments.
Topics of reports(messages when answering question 1, 2):
1. Paralinguistics and its capabilities in building effective communication
2. Kinesics and its capabilities in building effective communication
3. Proxemics and its capabilities in building effective communication.
4. Problems of constructing nonverbal communication between the teacher and the leader of the training session and ways to overcome them
Note: When preparing reports, it is advisable to make a presentation of 8-10 slides reflecting the main concepts and aspects of the content of the report. Use this presentation when speaking in class.
Literature.
Allan Pease. Body language. – M.: IQ, 1995.
V.V. Gonranchuk. – Psychology of business communication and managerial influences – St. Petersburg: Publishing house “Neva”: “OLMA-PRESS Invest”, 2003. – 288 p. P.61-91.
David Lee. Practice group training. – SRb.: Peter, 2002. – 224 p.; pp. 125 – 133.
Kunitsina, V.N., Kazarinova N.V., Pogolsha V.M. Interpersonal communication. Textbook for universities / V.N. Kunitsina, N.V. Kazarinova, V.M. Pogolsha. – St. Petersburg: “Peter”, 2001.
Moreva, N.A. Training of pedagogical communication / N.A. Moreva. – M.: Education, 2003. – 304 p.
Panfilova, A.N. Training of pedagogical communication / M.: Education, 2006. – 396s.
Pityukov, V.Yu. Fundamentals of pedagogical technology: Educational and methodological manual. 3rd ed., rev. and additional /V.Yu.Pityukov. – M.: “Gnome and D”, 2001.
Rai L. Development of effective communication skills. – St. Petersburg: Peter, 2002. – 288 p.; P.31 – 36.
Rogov, E.I. Psychology of communication / E.N. Rogov. – M. VLADOS, 2003.- 336 p.; P.80-138.
Sidorenko, E.V., Training of communicative competence / E.V. Sidorenko. - St. Petersburg: Rech, 2002.
L.D. Stolyarenko. Basics of psychology. - Rostov n/d: Phoenix, 2004. – 672 p.; P..400-403.
Educational and research assignments in preparation to class
Exercise 1. Prepare a demonstration of 5-6 examples of interpreting nonverbal behavior.
Task 2. Prepare a report on one of the proposed topics.
Task 3. Table “Interpretation of nonverbal behavior”
Identify the characteristics of nonverbal behavior using various paralinguistic and optical means and their interpretation.
Fill out the table according to the proposed model.
| Channel | Description | Interpretation |
| Eye contact | Squinted eyes | Suspicion |
| Body movements | Neck scratching | Disagreement, doubt, uncertainty |
| Gestures | Rubbing your mouth | Lie |
| paralinguistics | Speeding up speech rate | Excitement |
Task 4. Prepare a description ( methodological development) one task (psycho-gymnastic exercise) to develop non-verbal communication skills. Structure of the description: purpose, materials and equipment, duration, instructions, recommendations for implementation, questions for analysis and reflection.
Approximate description
Exercise “Ban on Gestures”
Target: highlighting the importance of gestures as a means of expressiveness in transmitting information and regulating a person’s mental state.
Materials and equipment: wall clock with second hand.
Duration: 15 minutes
Exercise: discuss a topic that is interesting to the interlocutor under conditions of a ban on gestures.
Instructions: choose a partner to discuss a topic that interests you (the topic should be pedagogical and personal in nature). Take a fixed position (sitting on a chair, hands on your knees) and do not change it during 2 minutes of conversation. Then remove the ban and continue the conversation as normal. Switch roles. Exchange your impressions.
Questions for analysis and reflection:
1. What did you experience during a conversation in the no-gesture mode?
2. What did you focus more on: content
conversation or holding a pose?
3. What did you want to do immediately after the ban was lifted?
4. Highlight those gestures that you think have helped you
make the conversation more interesting and attractive.
Theoretical material to prepare for the lesson
Pedagogical communication training. Panfilova A.P.
M.: 2006. - 336 p.
The manual is a complete guide to preparing, conducting and analyzing pedagogical communication training. An accessible manner of presentation, exercises, tips and various gaming techniques create the most favorable conditions for the practical use of this book. A significant place in it is given to the technology of training, the work of a trainer, the requirements for his personality, image and competence, the problems of “burnout” and professional mental hygiene. Practical tools for conducting pedagogical communication training are presented: tests, game exercises, cases, simulation games, diagnostic methods of effectiveness. For university students. May be useful for teachers, trainers, psychologists, coach managers, teachers.
Format: pdf
Size: 5.3 MB
Watch, download: drive.google
TABLE OF CONTENTS
Preface 3
Chapter 1. Communication as a process of establishing and developing contacts between people 8
1.1. The role of communication in business interaction 8
1.2. Types and types of communication 10
1.3. Communication functions 11
1.4. Models of pedagogical communication 42
1.5. Styles of pedagogical communication 50
1.6. Pedagogical communication as a pragmatic necessity 56
Chapter 2. Communication as an act of communication 65
2.1. Verbal and non-verbal means of communication 65
2.2. Barriers to effective communication 86
2.3. Feedback for understanding information 102
2.4. Questions and answers in interpersonal communication 107
2.5. Nonverbal means of interpersonal interaction 115
2.6. Main channels of nonverbal communication 118
Chapter 3. Types of interlocutors and interpersonal interaction 146
3.1. Individual psychological characteristics of interlocutors 146
3.2. Models of Human Learning Styles 164
3.3. Social competence in pedagogical communication 166
Chapter 4. Socio-psychological training as a method of active learning and a form of increasing the communicative competence of an individual 185
4.1. Training and pedagogical communication 185
4.2. Types of trainings 188
4.3. Methodology and training programs for pedagogical communication 204
4.4. Forms and methods of teaching pedagogical communication 209
4.5. Formation of a training program for pedagogical communication 235
4.6. Effective types of feedback during training 236
Chapter 5. Participants of training groups as subjects of active communication 256
5.1. Patterns of human behavior 256
5.2. Difficulties interpersonal communication 269
5.3. Types of behavior: suppression, manipulation, business partnership 273
5.4. Behavioral analysis 278
5.5. Observation during training - collecting information for behavioral analysis 281
5.6. Skills and abilities of effective pedagogical communication 286
Chapter 6. The presenter as a leader, coach and participant in communication 295
6.1. The tasks of the trainer and the content of his work 295
6.2. Image and first impression of a coach 303
6.3. Professional requirements for a trainer 307
6.4. Knowledge and skills of an effective coach 310
6.5. Burnout, emotional exhaustion and depersonalization of the trainer and control of the situation 311
6.6. Specifics and nature of pedagogical communication training 315
6.7. Evaluation of a training and education program 319
| Author | Book | Description | Year | Price | Book type |
|---|---|---|---|---|---|
| N. A. Moreva | The textbook complies with the State educational standard of higher professional education. It reveals the features of communication as interpersonal interaction, given... - Enlightenment, (format: 60x90/16, 304 pages) | 2003 | 240 | paper book | |
| A. P. Panfilova | The manual is a complete guide to preparing, conducting and analyzing pedagogical communication training. An accessible manner of presentation, exercises, tips and various gaming techniques... - Academia, (format: 60x90/16, 336 pages) Higher professional education | 2008 | 1179 | paper book |
See also in other dictionaries:
Communication training- (English train to train, educate) a special form of organizing a developmental environment and group educational activities, as well as social psychology. technology for developing competence in the field of O. and professional O. in particular. Tr. O.… …
Type (((type))) Year of foundation 1999 Founders Doctor of Economic Sciences, prof. Andrey Aleksandrovich Romanov Location... Wikipedia
Petrovskaya, Larisa Andreevna- (born 1937) Russian psychologist, Doctor of Psychology (1986); Professor (since 1990) of the Department of Social Psychology, Faculty of Psychology, Moscow State University. M.V. Lomonosov. Graduated from the Faculty of Philosophy of Moscow State University. M.V. Lomonosov (1960). Region... ... Who's who in Russian psychology
KAN-KALIK Viktor Abramovich- (1940 1991) Russian teacher, prof., doctor. ped. Sciences (1985). He lived and worked in Grozny all his life. His Ph.D. dis. in pedagogy “Interest in revolutionary heroism in art as a factor in the moral development of high school students” (1971), defended in ... ... Psychology of communication. encyclopedic Dictionary
Pedagogical voice- a professionally formed voice that fully provides the sound side of pedagogical communication. A comprehensive characteristic of the P.G., including such parameters as a potentially high volume level, wide dynamic and high-altitude ... Pedagogical speech science
Teaching methods and techniques- avmo, automation of learning, activation of the learning process, active learning methods, active learning method, almo, analytical imitative learning method, army learning method, asynchronous learning, aspect-based learning, aspect-comprehensive... ... New dictionary of methodological terms and concepts (theory and practice of language teaching)
MediaNet International Center for Journalism- Public fund International Center Journalism MediaNet Type Non-profit non-governmental organization Year founded ... Wikipedia
MediaNet- Public Foundation International Center for Journalism MediaNet Type Non-profit non-governmental organization Founded August 27, 2004 ... Wikipedia
Communication skills- individualpsychol. personality characteristics that ensure effective interaction and adequate mutual understanding between people in the process of training or performing joint activities. K. s. allow you to successfully communicate with other people... ... Psychology of communication. encyclopedic Dictionary
.
A. P. Panfilova
TRAINING
PEDAGOGICAL
COMMUNICATIONS
Pedagogical
specialties
HIGHER PROFESSIONAL EDUCATION
A. P. PANFILOVA
TRAINING
PEDAGOGICAL
COMMUNICATIONS
Tutorial
Recommended by the Educational and Methodological Association for the Specialties of Teacher Education as a teaching aid for students of higher educational institutions studying in specialty 031000 (
050706) - Pedagogy and psychology
ACADEMIA
Moscow
Publishing center "Academy" 2006
Edited and published on the website
UDC 373.2(075.8) BBK 74.100ya73 P167
Reviewers: Doctor of Psychology, Professor G. S. Sukhobskaya
; Doctor of Psychology, Professor I. P. Volkov
Panfilova A. P.
P167 Training of pedagogical communication: textbook. aid for students higher textbook establishments. - M.: Publishing center "Academy", 2006. - 336 p.
ISBN5-7695-2658-0
The manual is a complete guide to preparing, conducting and analyzing pedagogical communication training. An accessible manner of presentation, exercises, tips and various gaming techniques create the most favorable conditions for the practical use of this book. A significant place in it is given to the technology of training, the work of a trainer, the requirements for his personality, image and competence, the problems of “burnout” and professional mental hygiene. Practical tools for conducting pedagogical communication training are presented: tests, game exercises, cases, simulation games, diagnostic methods of effectiveness.
For university students. May be useful for teachers, trainers, psychologists, coach managers, teachers.
UDC 373.2(075.8) BBK 74.100ya73
The original layout of this publication is the property of the Publishing Center_ "Academy", and its reproduction in any way without the consent of the copyright holder is prohibited
© Panfilova A. P., 2006
© Educational and Publishing Center "Academy", 2006 ISBN
5-7695-2658-0
© Design. Publishing center "Academy", 2006
PREFACE
To understand something, you need to do it.
Sophocles
IN modern society competence in communication has become one of the main components of high professional level. This applies to almost all professions in the system of human relations - doctors, managers, marketers, journalists, psychologists, public relations specialists, service workers, etc. For the teaching profession, communicative competence is the leading one professional characteristics, on which personal success, competitiveness and personal satisfaction depend.
What is this connected with? First of all, with the specifics of pedagogical work, where communication, its means, models, styles, forms and methods constitute the core basis on which the entire pedagogical methodology is based. Pedagogical education is basic, it involves not only the expansion of one or another competence - mastery of knowledge, skills and methods professional activity, the development of logical thinking, but also immersion in culture, the development of a system of values and meanings, the development of feelings, relationships and the ability to manage them.
Modern young people, most of whom have access to the Internet, are very widely informed; they demand respectful treatment and partnerships built on productive pragmatic interaction. In this regard, the teacher, as soon as a translator of information, ceases to be in demand. In the system of educational services, he has many new missions: he is an instructor, a spiritual mentor, a cultural plenipotentiary, an interlocutor, an educator, and a presenter. In order to correspond to all these roles, he himself needs to constantly learn, develop, mastering new competencies, among which the leading one is communication.
A modern teacher must also be psychologically and socially literate. Developed empathy, ability to reflect
3
this, the ability to work long and productively under conditions of emotional stress, artistry and creativity, external expression and internal culture - this is an incomplete list of requirements for the profession of a teacher who is able to manage himself and maintain a creative and business atmosphere in the classroom, allowing participants professional communication express yourself, liberate yourself, realize your natural potential to the fullest, working in a collaborative environment.
Meanwhile, analysis curricula Pedagogical universities indicate that when training teachers, minimal attention is paid to communication problems; interactive technologies are still insufficiently used. New times require new approaches not only to the development of curricula, but also to the introduction of intensive forms of teaching communication to teachers, and to the revision of the content of programs.
Today, as research shows, the following trends are observed in the practice of business interaction, which is undergoing major changes.
Firstly, in the business environment the role of interpersonal communication is increasing. For example, researchers of the activities of effective general managers have found that the work of a modern manager is mainly communication (70-90%), and communication, which in modern business communications is called “walking management.” We are talking about “small talk” technology, series of questions and answers, 10-minute business discussions, jokes and attempts to influence. Today, not only managers of an organization, but also specialists of various profiles, bypassing formal management chains and specially organized business meetings, solve the tasks they have taken on and build a system of business connections, meeting with colleagues in the corridors, on the sidelines, during lunch, etc. Asking questions to co-workers, colleagues and subordinates, they carry out individual marketing, interpersonal interaction; They treat those who answer their questions and give them information correctly and respectfully.
Secondly, due to the development of virtual forms of interaction, direct communication between colleagues is becoming increasingly minimized. We are talking about such phenomena as “virtual negotiations”, “virtual organization”, “virtual transaction”, “virtual jobs”, “telework”, “telecommuting”, “cyber interaction”, as well as E-business, or e-business(performed via the Internet), etc. Here the emphasis is on the exchange of information, on electronic communications, and not on the direct interaction of business partners. It is also known that the Internet has replaced not only direct face-to-face communication, but also traditional writing.
4
new speech - “paper correspondence”. At the same time, as training specialist E.V. Sidorenko notes, users Email V business communication They are pleasantly different from those interviewed who do not use such mail, primarily in that they are able to more accurately and concisely formulate and express their thoughts, avoiding misreading and misunderstanding.
Thirdly, the role of communication with clients and consumers of various services, including educational ones, is increasing. Scientists believe that the era of the “attention economy” is coming, that in the future business interaction will be all about to a greater extent will become a joint activity to create services and intellectual products. The problem is that there is an infinite amount of information, and the need for it is limited by the waking hours of specialists and their attention span. Consequently, companies selling certain services need to work hard to get their advertising noticed, or look for other ways to communicate with the client. Modern life business people turns into an endless exchange of offers of services and the services themselves, i.e. into the world of mutually performed services. According to experts, in countries with developed market economy Already, 75-82% of working time is spent on marketing, advertising and services, and only 18-25% on the production of goods.
Many modern teachers sometimes find it wild to think that they are providing their students with educational services, i.e. in fact they belong to the service sector. In this situation, the student becomes a client, and the client, as you know, requires special respect. Meanwhile, this is exactly the case. Moreover educational process- an excellent example of how a service is truly produced by the joint efforts of teacher and student. To improve its quality, mutual competence and motivation, appropriate effective communication on both sides are necessary."
It is no coincidence that this is why the need for training in pedagogical communication arose. Appropriate training programs should teach teachers to effectively interact with students, colleagues, parents, business partners, with representatives of the public, convey information constructively and achieve the realization of pedagogical goals and student satisfaction, i.e. The problem of developing a teacher’s communicative competence is becoming more pressing. This result can be achieved using training technology.
Training of pedagogical communication, taking into account all these trends, should include both social-role and intimate-personal communication. At the same time, it should be aimed at developing interpersonal relationships in a business environment, to master the technologies of small talk, speaking and listening, questions and
5
answers, providing feedback during the interview. As experts note (F. Burnard, T. A. Soltitskaya, E. V. Sidorenko, N. Rysev, etc.), training in communication and communicative competence is precisely aimed at teaching participants to simultaneously be involved in several matters and several threads of discussion , with quick reactions, adaptation and the ability to switch. This training teaches how to conduct any conversation, public communication, and develops the ability to establish and maintain interpersonal relationships. In addition, communication training should contain techniques for personal influence and counter-influence, enrich participants with technologies for countering verbal aggression, and the ability to adapt to a partner using non-verbal communication. In the future, such training will include mastery of virtual communication, skills in written and symbolic formulation of messages, and communication via e-mail.
The textbook presented to the attention of readers shows that the teacher needs to know about effective communication and how you can learn this. It is dedicated to training pedagogical communication - the most suitable for educational process interactive simulation technology that does not require a long time to master and use and is in demand in teaching practice. The advantage of training education over traditional (lectures, seminars) lies in the modeling of real situations of pedagogical communication, which makes it possible to discuss effective methods and techniques of interaction, verbal repertoire with its participants right in the lesson (here and now), offer various exercises and role-playing games for consolidation constructive skills, mastering partner communication scenarios.
In the tutorial psychological theory on communication problems is combined with the theory and practice of socio-psychological training in order to enrich trainers with psychological and communicative competence, and teachers - skills of interpersonal interaction, the ability to establish cooperative relationships with a wide variety of business partners and, first of all, with those who are the subjects and objects of interaction, consumers of educational services.
The author, like many experts, interprets the term “training” in a broad sense as an intensive, interactive form of teaching pedagogical communication (taking into account the definition of this term in the theory of game management as a type of training in any discipline and its definition in social psychology as a special type of active social-psychological - technical training aimed at obtaining practical skills necessary in everyday work).
In addition, the author describes the training of pedagogical communication in an interdisciplinary paradigm, taking into account both the socio-psychological approach to training and modern approaches to communication problems presented in social psychology, pedagogy, management psychology, focusing on the integrity of the description of the problem and the practical usefulness of the textbook for trainers, teachers and students.
As you know, the success of any training is determined by the following factors:
effective organization of the educational process; -methods, forms and content adequate to pedagogical goals curriculum;
The manual consists of six chapters. Each chapter contains main conclusions, questions for consolidating the material, literature, as well as a master class, including tests, exercises, cases, trainings, game tasks, designed to develop communicative competence.
Due to the fact that pedagogical communication training does not have a clear job orientation, it can be useful both for administrators of educational institutions and for specialists working in the system of subject-subject relations. The manual will be useful not only to teachers and students of pedagogical universities, but also to those who study communication problems, develop the concept of pedagogical communication training for the training and development of participants, and want to master communicative competence.
It is impossible to learn communication just by reading certain manuals and memorizing their contents. To develop specific skills and abilities, it is necessary to practically participate in communication situations (real and simulated), analyze what is happening, observe different patterns of behavior, reflect on them and learn from them. All this is provided by pedagogical communication training.
I wish the readers of this book successful interaction!
CHAPTER 1
COMMUNICATION AS THE PROCESS OF ESTABLISHING AND DEVELOPING CONTACTS BETWEEN PEOPLE
All our days pass in communication, but skillfully communicating is the lot of a few, however, not only those who have a talent for this Art, but those who know these wise laws and apply them to benefit.
M. Lomonosov
The role of communication in business interaction
In the psychological and communication literature there is practically no clear division of concepts denoting communication, which leads to a certain confusion, and there is also no clear division between the concepts of “communication” and “activity”. There are the following points of view:
communication is a type of activity, and this means speech activity;
communication is a part (element, aspect) of any activity, it is included in any of its forms, while the activity itself acts as a condition for communication;
activity and communication are two different and independent aspects of a person’s social existence, his way of life.
perception and understanding of another person. It is mental contact that characterizes communication as a two-way activity, involving not only interconnection and interaction to solve different problems, but also a mutual exchange of emotions, empathy, compassion and joy.
A. Zverintsev in the book “Communicative Management” retells the legend of one of the African tribes that when God created the inhabitants of the continent, he first created a drummer and only then a hunter and a blacksmith. The question arises: why? It turns out because the wise African God understood: you are a tribe alive This is not so much thanks to a well-aimed hunter or a deft blacksmith, but thanks to a skillful drummer who, in a moment of danger, will instantly gather his fellow tribesmen scurrying around in huts or wandering through the surrounding thickets. The drum plays such a significant role in the life of African tribes that each of the newborns is given two names: one ordinary, speech name, and the second - specifically for the drum, a “drum” name. The language of the drum is understood by almost every African born in a village; moreover, village to village communicate through the sounds of the drum, heard at a distance of several kilometers, and the subject of communication is very diverse: they declare war, give information about the state of health, about weddings, meetings of elders. By the way, in Rus', the role of “collective organizer” was played, as is known, by the veche bell.
In this book we look at
Loading...
